Contact information

We’re here to help 🤍

If you have questions regarding your order, shipping, products, or bookings, please contact us using the details below.

📧 Email: Cyeilasbeauty@gmail.com
📍 Location: United Kingdom
🕒 Business Hours: Monday – Friday | 9:00 AM – 5:00 PM (GMT)

We aim to respond to all enquiries within 24–48 business hours.

Please include:

  • Your full name

  • Order number (if applicable)

  • Clear details of your enquiry

This helps us assist you as quickly as possible.

Important Notes

  • We do not handle customer service via Instagram DM.

  • Please allow up to 48 hours for a response during peak periods 

  • All policy-related enquiries will be handled in accordance with our Terms & Conditions.

If your enquiry relates to damaged or incorrect items, please include clear photos and your order number in your email.

We appreciate your patience and support 🤍